Terms of Service
Last updated: April 26, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of "Banzuke" (the "Service"), operated by Resolve Inc. ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by the current version of these Terms and by any amendments published in accordance with Section 17 (Changes to Terms). If you do not agree, you may not use the Service.
2. Definitions
The following terms are defined for the purposes of these Terms: 1. "User" means any person who has registered an account on the Service. 2. "AI Ranking" means ranking results automatically generated by the Service using multiple AI models. 3. "My Banzuke" means rankings created by Users on the Service. 4. "Consensus Score" means a score calculated by aggregating the voting results of multiple AI models. 5. "Paid Plan" means the Pro Individual or Pro Business plans that require payment.
3. Service Description
The Service is a platform where multiple AI models independently vote on user-specified topics, and the results are aggregated to generate rankings. The Service also enables users to create and publish their own rankings (My Banzuke). Details of the Service are described on our service description pages. We may modify, add, suspend, or discontinue all or part of the Service at our discretion. We will provide reasonable advance notice for material changes.
4. Eligibility
You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this requirement.
5. Accounts
You must register an account to use the Service and agree to these Terms. You must promptly update your information if it changes. You are responsible for maintaining the confidentiality of your account credentials and may not transfer, lend, or share your account with any third party.
6. Fees and Payment
Service fees are as described on our pricing page. Payments are processed through Stripe, Inc. (credit card). Paid Plans renew automatically on a monthly basis. We may change fees with at least 30 days' prior notice to you. Due to the nature of digital services, fees are non-refundable once the Service has been provided, except as required by applicable law.
7. Prohibited Activities
You agree not to: 1. Violate any applicable law or regulation 2. Infringe the intellectual property, privacy, reputation, or other rights of any party 3. Interfere with or disrupt the Service (including unauthorized access or excessive load) 4. Register false information 5. Transfer or lend your account to any third party 6. Manipulate or game ranking results through artificial means 7. Misrepresent AI-generated rankings as our official views or as established fact 8. Use My Banzuke to defame specific individuals or organizations 9. Scrape or bulk-download ranking data 10. Provide benefits to anti-social forces 11. Use AI Ranking outputs, scores, reasoning text, or other AI-generated content obtained from the Service as training, fine-tuning, or benchmarking data for competing AI models or machine-learning systems 12. Reverse engineer, decompile, or disassemble the Service or any AI model used by the Service 13. Engage in any other conduct we deem inappropriate
8. AI-Generated Content
Businesses, products, individuals, or other subjects appearing in AI Rankings or user-created My Banzuke do not constitute our endorsement, guarantee, affiliation, or advertising by the listed parties. AI Rankings are generated through automated processing by multiple AI models, and My Banzuke represents the personal views of the submitting user. You acknowledge that: 1. AI outputs may be inaccurate, incomplete, or biased (including hallucinations) 2. The same topic may produce different results on different occasions 3. AI provider model updates may affect ranking quality and results 4. Rankings must not be used as the basis for material decisions (financial, legal, medical, etc.) 5. AI Rankings are for informational and entertainment purposes only and do not constitute professional advice 6. AI Rankings may be similar to or overlap with results produced for other users, and uniqueness is not guaranteed 7. You are responsible for reviewing AI Ranking outputs before relying on or publishing them 8. You grant us a non-exclusive, royalty-free, worldwide license to use the topics, items, and other prompts you submit for the operation, provision, and improvement of the Service We do not use your prompts, personal data, or other user-generated content to train, fine-tune, or improve any AI foundation model.
9. Intellectual Property
All intellectual property rights in the Service's content, software, and materials belong to us or our licensors. You retain copyright in content you submit as My Banzuke, but you grant us a non-exclusive, royalty-free, sublicensable, worldwide, irrevocable license to use, reproduce, modify, display, and distribute such content for the purpose of operating, providing, improving, promoting, and distributing the Service to third parties. AI-generated ranking results, scores, reasoning text, and other AI-generated content occupy a legally uncertain area regarding copyright, and no user acquires exclusive rights to any AI-generated content. **User Representations and Warranties for Submitted Content.** With respect to content you submit to the Service (including My Banzuke): 1. You own or have all necessary rights to submit the content; 2. The content does not infringe any third-party copyright, trademark, privacy, publicity, or other rights; 3. The content does not violate applicable law or public order; 4. The content does not contain malicious code, malware, scraping payloads, or automated data-collection scripts; 5. We reserve the right to remove or restrict access to such content at our sole discretion, with or without notice. You agree to indemnify us in accordance with Section 13 (Indemnification) for any third-party claims arising from your submitted content. **Feedback License.** Any feedback, suggestions, or ideas you provide to us for improving the Service may be used by us free of charge, without restriction, and worldwide, and you waive any rights you may have in such feedback. **Copyright Infringement Notices (DMCA).** We comply with notices under the U.S. Digital Millennium Copyright Act (17 U.S.C. §512). Notices of alleged copyright infringement should be sent to our designated agent: Designated Agent: Resolve Inc., DMCA Agent / Email: dmca@banzuke.ai Notices must include: (1) the signature (electronic acceptable) of the rights holder or authorized agent, (2) identification of the copyrighted work claimed to be infringed, (3) the URL of the allegedly infringing content, (4) the notifier's contact information, (5) a good-faith statement that the use is not authorized by the copyright owner, and (6) a sworn statement under penalty of perjury that the notice is accurate and that the notifier is authorized to act. A user whose content has been removed may submit a **counter-notice** to the same contact above, including: (i) the user's signature, (ii) identification of the removed content, (iii) a sworn statement under penalty of perjury of good-faith belief that removal was in error, and (iv) contact information and consent to the jurisdiction of U.S. federal courts. **Repeat Infringer Policy.** We will suspend or terminate accounts of users who are subject to multiple infringement notices in appropriate circumstances.
10. Confidentiality
You must not disclose any confidential information of ours that you obtain through the use of the Service without our prior consent.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant the accuracy, completeness, or usefulness of the Service. We do not guarantee that the Service will be uninterrupted or error-free. We do not provide any uptime warranty or service-level agreement, and offer no service credits or compensation for outages, interruptions, or delays. Except in cases of our willful misconduct or gross negligence, we shall bear no liability for the accuracy, legality, or appropriateness of AI-generated content. **Force Majeure.** We shall not be liable for any delay or failure to provide the Service caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, epidemic, governmental action, changes in sanctions or export controls, outages or material changes by third-party AI providers (including Anthropic, OpenAI, Google, and xAI), CDN, telecommunications, or power infrastructure failures.
12. Limitation of Liability
Except in cases of our willful misconduct or gross negligence, our total aggregate liability shall be limited to direct and ordinary damages, not exceeding the greater of (a) the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) US$100. If you breach these Terms and cause damage to us, you shall compensate us for such damage (including lost profits and attorneys' fees).
13. Indemnification
You agree to indemnify, defend, and hold us, our officers, employees, agents, and affiliates harmless from any third-party claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (i) your use of the Service, (ii) your breach of these Terms, (iii) content you submit or transmit through the Service, or (iv) your infringement of any third-party rights (including intellectual property and privacy rights).
14. Termination
1. Termination by You. You may terminate your account and use of the Service at any time through your account settings. 2. Termination by Us. We may terminate or suspend your access if you breach these Terms or for any other reasonable cause, with reasonable notice. For material breaches (including unauthorized access, registration of false information, or association with anti-social forces), we may terminate immediately without notice. 3. Effect of Termination. Upon termination, your right to use the Service ceases immediately. Any outstanding fees become immediately due. 4. Survival. Sections 6 (Fees), 8 (AI Content), 9 (IP), 10 (Confidentiality), 11 (Disclaimer), 12 (Liability), 13 (Indemnification), this Section 14 (Termination), 16 (Sanctions and Export Controls), 18 (Miscellaneous), and 20 (Dispute Resolution and Governing Law) shall survive termination.
15. Exclusion of Anti-Social Forces
You represent and warrant that you are not a member of, or associated with, organized crime groups (boryokudan) or other anti-social forces. We may terminate the agreement without notice if you breach this provision.
16. Sanctions and Export Controls
By accepting these Terms and using the Service, you represent and warrant that: 1. You are not located or resident in any country subject to U.S. OFAC sanctions or comprehensive embargoes (including but not limited to Cuba, Iran, North Korea, Syria, Crimea, Donetsk, and Luhansk regions); 2. You are not listed on the OFAC Specially Designated Nationals (SDN) list, or any equivalent sanctions list maintained by the EU, UK, or Japan; 3. You will not use the Service in violation of the U.S. Export Administration Regulations (EAR) or any other applicable export control laws. You agree that we may suspend or terminate your account without notice for breach of these representations.
17. Changes to Terms
We may amend these Terms in accordance with Article 548-4 of the Japanese Civil Code. Even where amendments are not to your benefit, we may make them if they are reasonable in light of the necessity and the nature of the changes. We will notify you at least 30 days before the effective date by posting on the Service or by sending notice to your registered email address. You agree that these Terms may be updated from time to time and that you are responsible for periodically reviewing the latest version before using the Service. If you continue to use the Service on or after the effective date of an amendment, you will be deemed to have accepted the amended Terms. If you do not agree to the amendment, your sole remedy is to delete your account and stop using the Service before the effective date. Note: The Service constitutes mail-order sales under the Act on Specified Commercial Transactions and is therefore not subject to the cooling-off period.
18. Miscellaneous
1. Entire Agreement. These Terms, together with documents incorporated by reference (including the Privacy Policy), constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings on this subject. 2. Severability. If any provision of these Terms is found by a court to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent of the parties. 3. No Waiver. Our failure to enforce any provision or right under these Terms does not constitute a waiver of such provision or right. 4. Assignment. You may not assign your rights or obligations under these Terms to any third party without our prior written consent. We may assign these Terms in connection with a merger, acquisition, business transfer, or other succession. 5. Notices. Notices from us to you may be sent to your registered email address or posted on the Service.
19. Language
These Terms are drafted in Japanese and English. The Japanese version is the original and authoritative text. In the event of any conflict between the Japanese version and any translation (including the English version), the Japanese version shall prevail to the extent permitted by applicable law.
20. Dispute Resolution and Governing Law
1. Informal Resolution. Before filing any formal dispute, you agree to contact us at support@banzuke.ai and attempt to resolve the dispute informally for at least thirty (30) days. 2. Binding Arbitration (U.S. Users). If you are a resident of the United States, any dispute that cannot be resolved informally shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration shall take place in Tokyo, Japan, or remotely at your election. Each party shall bear its own costs. 3. Class Action Waiver (U.S. Users). YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. 4. EU Users. If you are a consumer in the European Union, you may bring proceedings in the courts of your member state of residence. Nothing in this section limits your rights under mandatory EU consumer protection law. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. 5. Other Users. For users outside the U.S. and EU, these Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
The AI models used for ranking generation in this Service (including but not limited to Claude, GPT, Gemini, and Grok) are the intellectual property of their respective owners. Claude is a trademark of Anthropic, PBC. GPT is a trademark of OpenAI, L.P. Gemini is a trademark of Google LLC. Grok is a trademark of xAI Corp. Use of these names in the Service is for identification purposes only and does not imply endorsement by or affiliation with any of these companies. The same applies to any AI models added in the future.